Production downtimes usually happen when you least expect them. In this case we are always available to you around the clock. Service contracts strengthen this principle: With the help of exclusive services, you can lower the general risk of failure and reduce the associated effects to a minimum. In this way you not only save time, but ultimately also money and you can calculate with the highest possible productivity of your machines. Because they should run like Swiss clockwork. Just like our contractual offers.
To ensure optimal availability, we provide you with four contracts tailored to your needs.
Optimized production is essential to customer’s profitability. PackSys Global provides a check-up service to ensure optimal productivity of machines.
Trained field engineers inspect customer’s PackSys Global cap equipment efficiency. The check-up includes checking and cleaning the parts and sensors, and optimizing the machine parameters and settings. This standardized procedure enables customer to compare the machine’s productivity year-on- year or against other machines.
The "Advisory Service" is a service offered by Packsys Global AG worldwide. This service involves our Field engineer specialist with visits to customers' factories, where their existing machinery undergoes for a comprehensive assessment.
What sets the "Advisory Service" apart from a standard audit, is the depth of insight it provides. Customers receive an exceedingly detailed machine overview, which proves invaluable for precise long-term maintenance planning. Each individual report is presented and discussed with the customer on-site.
Moreover, customers are provided with a dedicated machine report for their portfolio. This provides detailed insights into each assembly while also revealing potential upgrades, retrofits, and modifications based on machine type and availability, enabling targeted and efficient improvements.
Currently, this service is available for all packaging machines. In the future, it will also be extended to cover other machinery within the Packsys Global AG portfolio.