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PackSys Global AG
Spitalstrasse 38
8630 Rüti
Switzerland
+41 55 253 37 00
info@packsysglobal.com
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    24/7 Customer service ¦ PackSys Global
    Customer service
    1. PackSys Global
    2. Customer Service
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    Technology is our passion, Service our commitment

    Reliable and tailored customer service

    For us, being global means always being there for you, no matter where you are.

    At PackSys Global, we guarantee you reliable service thanks to our high level of expertise, our customised know-how and our passion for solutions.
    Now the word service for you means: Consult PackSys Global.

    Your machines must always deliver top performance - that is our quality standard. A requirement that, as a Swiss company, we are happy to fulfil. We supply you with first-class spare parts as quickly and, as part of our customer orientation, we also support you on site through our extensive network. So that your machines are always up and running.

    Our passion is not limited to Switzerland. As a global company, we offer on-site service in your language by highly qualified engineers.”

    Remote Factory Acceptance Test PackSys Global

    Digital Services

    Man in customer service on the phone

    Service Offerings

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    Service Agreements

    Discontinued Machines

    Discontinued Machines

    Call us when you need us

    Hotline and contact detail

     

     

    Our 24/7 service hotline offers customers the security of fast and comprehensive support.

     

    24/7 Hotline: +41 55 253 38 38

    E-mail: service@packsysglobal.com

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    Technology is our passion, Service our commitment

    We are where our customer are

    With well-established customer service centers in Switzerland, India, USA and China and a highly-qualified, experienced field service network, we are on hand to service customers locally, in their own language according to their own customs. This gives PackSys Global a strong service capability across many continents.

    • Europe
    • Asia and Oceania
    • North America
    PackSys Global AG_Building_Waldau

    PackSys Global AG

    Spitalstrasse 38
    8630 Rüti
    Switzerland
    +41 55 253  38 38
    service@packsysglobal.com
    Brückner Group China building in Suzhou, China

    Brueckner Group China Co. Ltd

    No 95 Xinglin St, Industrial Park
    Suzhou 215027, Jiangsu
    China
    +86 512 6255 5262
    +86 512 6255 5310
    service@packsysglobal.com
    PackSys Global building in Mumbai, India

    Brueckner Group India Private Limited

    Venus Bldg., Thane-Belapur Road
    Navi Mumbai 400708
    India
    +91 22  6167 4800
    service@packsysglobal.com
    High building

    Altech Co. Ltd. (Japan)

    Sumitomo Irifune Bldg 2F, 1-1 Irifune 2-chome, Chuo-ku,
    Tokyo 104-0042,
    Japan
    +81 3 5542 6751
    ml-printing@altech.co.jp

    Brueckner Group USA Inc.

    50 Education Way
    Dover, NH 03820
    United States
    +1 603 766 6367
    packsys-service@brueckner-usa.com
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