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    Eagle Owl 2.0 - The Guarantee for Remote Access & Support ¦ PackSys Global
    Eagle Owl 2.0
    1. PackSys Global
    2. Customer Service
    3. Digital Services
    4. Smart Service
    5. Eagle Owl 2.0
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    Eagle Owl 2.0

    The Guarantee for Remote Access & Support

    Experience the next level of remote assistance with Eagle Owl 2.0. This is our new solution for fast, reliable, and secure remote support. Your security and operational efficiency are our top priorities. 

    With Eagle Owl 2.0, you have direct access to our technical support team. Through this online service, our qualified staff can remotely access your machines and provide immediate, efficient technical support. Our secure network connection ensures the privacy of your data and protects against cyber threats. 

    For our Eagle Owl 2.0 solution, we use a powerful industrial router and a remote service portal. These latest technologies provide a secure and encrypted connection. 

    Efficiency improvement with Eagle Owl 2.0

    1

    Efficient problem-solving

    Our qualified service and software engineers can remotely access your machine, identify issues, and provide immediate solutions reducing the need for on-site visits.

    2

    Minimize downtime

    Our secure and efficient support ensures minimal downtime for your production.

    3

    Fast remote access

    Remote access helps you regardless of location and time.

    4

    Highest security

    Your security is our top priority. We rely on the latest technologies. Each hardware device leaving our factory is password protected to ensure protection against unauthorized access.

    Save money, time and resources

    Eagle Owl 2.0 saves you money, time and resources. In addition to security, Eagle Owl 2.0 offers the following production benefits for the efficient operation of your machines: remote support: e.g. checking and adjusting machine parameters or assistance with troubleshooting. 

    We provide all necessary components in a single package, and our installation instructions are designed to make the process easy for your technicians. With just a few simple steps, your technician can install the components and quickly get your system up and running, or we can do it for you. We support you in this process and ensure that the remote connection works successfully. Contact us today to learn more about our remote support solution. 

    Remote Operations Control Center (R.O.C. Center)

    Need help? Please contact us!

    PackSys Global AG_Building_Waldau

    PackSys Global AG

    Spitalstrasse 38
    8630 Rüti
    Switzerland
    +41 55 253  38 38
    service@packsysglobal.com

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    Eagle Owl 2.0

    Eagle Owl 2.0

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