Remote & on-site service

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Your success is what drives us. Whether on-site or remotely, we’re there by your side whenever and wherever you need us. We ensure smooth operations thanks to our global network and experienced technicians. Our experts know every bolt inside out – they built the machines themselves after all. We resolve a lot of challenges directly via remote support – efficiently, securely, and without downtimes. From installations and maintenance to optimizations, training, and consulting, we create tailored solutions for your success.

All you need for seamless operations

  • Training sessions

    Hands-on training equips your team for peak efficiency. More expertise, fewer errors, maximum machine performance.

  • Check-ups

    Regular analyses identify opportunities for optimization early, ensuring reliable and efficient production operations.

  • Inspections

    Rigorous inspections ensure the quality and availability of your machines – for smooth and long-lasting production processes.

  • Maintenance & servicing

    Regular maintenance and targeted repair extend your machines’ lifespan and minimize unplanned downtimes.

  • Relocation

    We support your machine relocation – from planning all the way through to restart. Safe, efficiency and with minimal downtimes.

  • Safety

    Our safety inspections secure working conditions and protect people, machines, and production – for maximum safety and reliable operations.

Your service contact

Our team supports you quickly and reliably, from your initial inquiry through to a successful solution.

Global Service

PackSys Global AG
Spitalstrasse 38
8630 Rüti
Switzerland

Other services

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Digital services

Connected solutions for efficient maintenance, live data, and proactive servicing.