T +41 55 253 38 38
F +41 55 253 37 99
To provide the best service we use the most up-to-date communication channels like e-Portal, Eagle Owl, and mobile Apps.
The e-Portal is a secure, personalized 24 hour online service platform that provides customers detailed assembly drawings and a direct spare parts inquiry service.
e-Portal provides easy access to machine exploded views and an easy navigation tool on the control panel to zero in on the correct part quickly. Find all machines in one portal and get Round-the-clock access. You can identify parts required, add them to the basket, and submit an inquiry to receive a non-binding quote.
Contact us to get your own personal e-Portal account now:
24/7 Hotline: +41 55 253 38 38
EagleOwl™ is a state-of-the-art internet service that allows PackSys Global to access customer’s machines remotely. PackSys Global engineers connect to the equipment over a secure network to see the machine “live”. This enables an accurate understanding of the equipment production efficiency, thereby aiding identification of the issues.
Monitor machine with tablet-PC from office
Supervisors stay connected to the machine even while in the office. The tablet PC lets you monitor your machine live and react quickly; see machine status (on, off, idle), production speed, amount of waste production, and alarm history.
By using EagleOwl™ we will be able to remotely: