Helpline and Contact Info

Helpline and Contact Info

Making the difference

Driven by a passion for Swiss precision and commitment to customers, we offer premium service parts and ensure your PackSys Global equipment runs at peak performance.

Call us when you need us



Our 24/7 service hotline offers customers the security of fast and comprehensive support.


24/7 Hotline +41 55 253 38 38


Man discussing tubes on the phone
Technology is our passion, Service our commitment

We are where our customer are

With well-established customer service centers in Switzerland, India, USA and China and a highly-qualified, experienced field service network, we are on hand to service customers locally, in their own language according to their own customs. This gives PackSys Global a strong service capability across many continents.

PackSys Global building in Rüti

PackSys Global AG

Joweid Zentrum 1
8630 Rüti
Brückner Group China building in Suzhou, China

Brueckner Group China Co. Ltd

No 95 Xinglin St, Industrial Park
Suzhou 215027, Jiangsu
PackSys Global building in Mumbai, India

PackSys Global (India) Pvt. Ltd.

Venus Bldg., Thane-Belapur Road
Navi Mumbai 400708
High building

Altech Co. Ltd. (Japan)

Sumitomo Irifune Bldg 2F, 1-1 Irifune 2-chome, Chuo-ku,
Tokyo 104-0042,
Brückner USA building in Portsmouth, USA

Brueckner Group USA Inc.

200 International Drive, Suite 105
Portsmouth, NH 03801
United States